Modes of Relief Distribution
Cash Transfers
For poor communities in urban areas and places with connectivity, cash will be transferred digitally to a family beneficiary through established electronic money platforms like GCash or PayMaya to supplement existing relief distributions in the locality.

Cash Transfer provides a secure and much faster way of providing assistance to poor families without physically mobilizing beneficiaries and volunteers. It also provides flexibility to the family beneficiary to use the cash for other basic needs aside from food items, such as medicines, call/text credits, etc. The beneficiaries, using the app, could purchase from partner supermarkets, pharmacies and even community stores nearby. Should the families wish to enroll community stores that are more accessible to them, a merchant-enrollment process will also be facilitated.

On-Boarding of Beneficiaries
• Each family beneficiary enrolls a mobile phone number. While the platform can work on analog phones, it is highly recommended that smartphones be used to avail of all the services. Transactions using analog phones are limited to withdrawing cash, sending cash or buying loads.
• Buddy-system. Should a family does not have a basic phone or a smartphone but prefers full services, the community leaders could assign a family that would receive the cash transfer on their behalf thru a buddy-system.
• Data charges apply when the app is downloaded and whenever it is used. Except for Globe subscribers, data charges apply only in downloading the app. Subsequent use of GCash will not incur data charges.

On-Boarding of Merchants/Community Stores
• In order to ensure easy access of family beneficiaries to stores using either GCash or PayMaya, and to support the local economy, nearby merchants or community stores can be enrolled and receive payment electronically from the family beneficiaries
• Both GCash and PayMaya have similar processes of incorporating new merchants into their network that may include even sari-sari stores.

Food Vouchers
For rural communities where electronic cash transfers are not feasible, distribution of relief packs through a voucher system will be implemented. Gawad Kalinga negotiates with local grocery stores near the targeted community to purchase the required food items. Family beneficiaries claim the food packs from the grocery store using both the vouchers (SMS format) from GK and the government-issued Quarantine Pass.

Food Banks
For selected areas where actual handling of inventory is the only option, GK will set-up Food Banks where nearby family beneficiaries could redeem food items using also vouchers and government-issued quarantine passes.